Shipping & Tariff
- Please expect a standard lead time of approximately 1 week.
- Currently, the Phrozen US Store only ships to the mainland United States. For non-contiguous states and other U.S. territories, please purchase through our Global Store.
- No refunds will be provided if a customer refuses to collect or returns their product(s) due to related costs.
- Customers are responsible for customs clearance in all countries.
- For more information, please refer to our Shipping page.
Return & Warranty
- According to the Consumer Protection Act, you have the option to request a refund within a period of 13 days. However, please note that the refund does not cover the shipping fees and tax/VAT charges. To initiate the refund process, you need to submit a request to the Phrozen Support Center within this 13-day timeframe. It is important to ensure that the product is returned in its original condition, and the entire batch order must be sent back. For more details, please refer to our Refund Policy page.
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All products purchased from the official website of Phrozen are warranted under different terms. Phrozen offers a one-year warranty for all our products except consumables and components; this includes the LCD screen and the FEP film. LCD screens for the Sonic Mighty 8K, Sonic Mini 8K, Sonic Mega 8K, Sonic Mini 4K, and Sonic 4K are covered under a 3-month warranty. For more details, please refer to our Warranty page.
*Kind reminder: We would suggest pairing our printers with Phrozen's resins to prevent surface paint damage. If a problem occurs, please feel free to contact our support team.
Arco Hotend Module
Key Features:
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Integrated Design: All-in-one hotend module for quick and hassle-free installation.
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Smooth Filament Feeding: Ensures precise material flow into the hotend for improved print accuracy.
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High-Temperature Performance: Supports up to 300°C, compatible with a wide range of filaments.
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Modular Installation: Simple to remove and replace, making daily maintenance effortless.
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Official ARCO Part: Official replacement made for ARCO printers that fits and works perfectly right out-of-the box.
ARCO Original Parts
Provide a complete solution for both maintenance and performance upgrades, including cutters, extruder kits, hotend modules, belt sets, and other dedicated accessories.
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Designed for ARCO: Made to fit ARCO’s design for perfect compatibility.
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Durable with Precise Measurement: Crafted from high-quality materials to ensure accuracy and long-lasting performance during extended print jobs.
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Maintenance Made Easy: Ideal for routine upkeep upgrading your printer’s performance
For installation and usage guidance, please refer to our Help Center.
