Shipping Policy Update: In-stock items are prioritized and shipped first. Out-of-stock items will ship once available. For more details, please refer to the Shipping Policy.

Shipping & Tariff

  • Please expect a standard lead time of approximately 1 week.
  • Currently, the Phrozen US Store only ships to the mainland United States. For non-contiguous states and other U.S. territories, please purchase through our Global Store.
  • No refunds will be provided if a customer refuses to collect or returns their product(s) due to related costs.
  • Customers are responsible for customs clearance in all countries.
  • For more information, please refer to our Shipping page.

Shipping Notice: In-stock items are prioritized and arranged to ship first. Out-of-stock items will ship once available.